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Terms of Service

Last updated: 10/20/2026

These Terms of Service ("Terms") are a contract between you and SATE LLC ("afterbox", "we", "us") governing your use of afterboxcards.com, afterbox.co, the seller dashboard, public product and brand pages, QR codes, insert-card tools and related services (the "Service"). By creating an account or using the Service you agree to these Terms. If you don't agree, don't use it.

If you are scanning a QR code as a buyer, only sections 1, 12, 14, 15 and 16 matter to you; the rest apply to sellers.

1. The Service

afterbox lets sellers on Amazon, Etsy and other marketplaces create product pages reached by a QR code printed on an insert card. Buyers can read a care guide, register an extended warranty, and optionally join the seller's email list. Sellers can upload order reports to verify warranty registrations, generate QR codes and printable insert cards, and manage sign-ups.

afterbox is an independent service. We are not affiliated with, endorsed by, or sponsored by Amazon, Etsy, Walmart or any other marketplace.

2. Accounts

  • You must be at least 18 and able to enter a binding contract. If you sign up for a company, you confirm you can bind it.
  • Provide accurate information and keep your credentials secure. You are responsible for all activity under your account. Tell us immediately about unauthorized use.
  • One person per login. Team seats are available only on plans that include them.
  • A "Brand" is a separate store identity within your account. Each brand has its own subscription and limits.

3. Plans, billing and trials

  • Plans, prices and limits (for example the number of products) are shown on our pricing page and may change with notice. Features marked "coming soon" are not part of a plan until released and are not promised by any date.
  • Subscriptions are billed in advance, monthly, in USD, and renew automatically until cancelled. You authorize us (and our payment processor) to charge your payment method.
  • Free trial: [14-day trial, with/without a payment method]. Unless you cancel before the trial ends, your subscription starts and is charged.
  • Cancellation: cancel any time in the dashboard; access continues until the end of the paid period. [Fees are non-refundable except where required by law / We offer a refund within X days of first payment.]
  • Failed payments: we may retry the charge, restrict features, or suspend the account until payment is made.
  • Limits: if you exceed a plan limit (for example products), we may stop you adding more until you upgrade, but will not delete existing content because of it.
  • Taxes are your responsibility unless we state they are included.

4. Your content and data

  • Your content is what you upload or enter: brand and product information, logos, images, care and warranty text, order reports, and buyer data collected through your pages. You own it. You grant us a limited license to host, process, display and transmit it solely to provide the Service.
  • You are responsible for your content and for having every right and permission needed to use it, including any rights to logos, images and trademarks.
  • Buyer data: for buyer information collected through your pages, you are the controller/business and we are your processor/service provider (see our Privacy Policy). You must: (a) have a lawful basis to collect and use it, (b) use it only as allowed by the marketplace's rules and applicable law, (c) provide your own privacy policy to buyers, (d) honor unsubscribe, access and deletion requests, and (e) not upload buyer personal data we don't ask for in order reports.
  • You may export your data and delete your content at any time through the dashboard.

5. Warranties you offer

Any warranty, coverage period, or care instruction shown on a page is yours, not afterbox's. We don't provide, insure, underwrite or fulfil warranties, and we are not a party to any transaction between you and your buyers. You are solely responsible for honoring the warranties you publish and for ensuring they comply with consumer-protection laws. Our "verified" status only means the Order ID matched your uploaded report; it is not a guarantee of anything.

6. Acceptable use and marketplace compliance

afterbox is built so insert cards and pages stay within marketplace rules. You agree not to use the Service to:

  • Ask for, hint at, or incentivize reviews or ratings, or offer rewards, refunds, gifts or discounts in exchange for feedback or for registering.
  • Steer buyers away from the marketplace, or contact buyers in ways the marketplace prohibits.
  • Ask recipients in gift mode for any information.
  • Send email to anyone who has not completed double opt-in, or send anything not related to what they signed up for.
  • Violate any law, including CAN-SPAM, GDPR, CASL, TCPA and consumer-protection or privacy laws.
  • Upload malware, scrape, probe or attack the Service, bypass limits or CAPTCHA, or resell the Service without permission.
  • Infringe intellectual property, publish unlawful, deceptive, harassing or hateful content, or impersonate others.
  • Use the Service for products that are illegal or restricted by the relevant marketplace.

Our insert-card designer may flag or block wording that appears to break these rules. These checks are an aid, not legal or marketplace advice, and you remain responsible for what you print and publish.

We may remove content, suspend or terminate accounts that violate these rules, with or without notice where necessary to protect buyers, the Service or other users.

7. Marketplace and third-party services

The Service may link to or integrate with third parties (marketplaces, payment providers, email platforms, Telegram, Google reCAPTCHA, and in future Amazon SP-API, Klaviyo, Mailchimp and webhooks). Your use of those is governed by their terms. We aren't responsible for their availability, changes, or actions, including a marketplace changing its policies or closing your account. You must comply with every marketplace's terms; we cannot guarantee that using afterbox will keep your account in good standing.

8. QR codes and short links

QR codes and printed cards point to afterbox URLs (including afterbox.co short links). Once printed, they cannot be recalled, so we intend to keep existing links working, but if your account is cancelled or suspended, the pages behind your codes may stop working or display a notice. You are responsible for checking printed cards before mass production. Insert-card PDFs and QR codes are provided "as is"; test scanning and print quality before ordering.

9. Branding

On plans that include it, public pages show a "Powered by afterbox" line. Removing it is available only on plans that include that feature. Our names, logos and designs remain ours; you get a limited right to use the QR codes and cards you generate for your own products.

10. Free tools

Free tools, such as the public insert-card maker, are provided "as is" with no guarantee of availability. We may change or discontinue them at any time.

11. Intellectual property

The Service, its software, design and documentation belong to afterbox and our licensors. Except for the rights expressly granted here, we reserve all rights. If you give us feedback or suggestions, we may use them without obligation to you.

12. Privacy

Our Privacy Policy explains how we handle personal information and is part of these Terms.

13. Availability and changes

We aim for reliable service but do not guarantee uninterrupted or error-free operation. We may modify, add or retire features, and we'll give reasonable notice of material changes that adversely affect paid plans.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL PREVENT MARKETPLACE ACTION AGAINST YOUR ACCOUNT, IMPROVE SALES OR REVIEWS, OR THAT ORDER VERIFICATION WILL BE ACCURATE.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SATE LLC (afterbox) WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR MARKETPLACE ACCOUNT SUSPENSION. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (OR US$100 IF YOU PAID NOTHING). Some jurisdictions don't allow certain limits, so these may not apply to you in full.

16. Indemnification

You will defend and indemnify SATE LLC (afterbox) and its owners, employees and contractors against claims, damages and costs (including reasonable legal fees) arising from your content, your warranties, your use of buyer data, your breach of these Terms, or your violation of law or any marketplace's rules.

17. Termination

You may close your account at any time. We may suspend or terminate your access for breach of these Terms, non-payment, legal requirement, or risk to others. On termination your right to use the Service ends; we will delete your data per the Privacy Policy, and you should export what you need beforehand. Sections that by nature should survive (ownership, disclaimers, liability, indemnity, governing law) will survive.

18. Governing law and disputes

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law rules. Disputes will be resolved in the courts of [VENUE], [or: by binding individual arbitration under the rules of [ARBITRATION BODY]; class actions are waived]. Before filing a claim, you agree to try to resolve it informally by contacting us at [email protected] and allowing 30 days. Consumers in the EU/UK keep any mandatory rights under local law.

19. Changes to the Terms

We may update these Terms. For material changes we'll give at least [30] days' notice by email or in the dashboard. Continued use after the effective date means you accept the update. If you don't agree, cancel before it takes effect.

20. General

These Terms and the Privacy Policy are the entire agreement between us on the Service. If a provision is unenforceable, the rest remains. Not enforcing a provision isn't a waiver. You may not assign these Terms without our consent; we may assign them in a merger or sale. No agency, partnership or employment relationship is created. Notices to you may be sent to your account email.

21. Contact

SATE LLC 1117 Scanlon Dr., Wheeling, IL 60090 Email: [email protected]